STORE POLICY

CUSTOMER CARE

Ulwazi Luxury Hair is more than just a store - it's a passion for natural beauty and exceptional service. Our salon is dedicated to providing the finest natural wigs, and professional wig installation and treatment services. We take pride in offering a comprehensive range of services, including personalised hair maintenance and installation, alongside a collection of premium wigs. Our team is committed to bringing out the best in your hair, ensuring that each customer leaves feeling confident and beautiful. Discover the story behind our commitment to enhancing your natural beauty and learn what sets us apart from the rest.

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As a startup salon with ambitious goals, we are dedicated to achieving 99% of our sales through our website. We're excited to leverage social media platforms Facebook, TikTok, and WhatsApp to connect with you, while also fostering meaningful relationships through rewards such as coupons, loyalty points, and referral.

Join us on this journey as we aim to extend our services beyond South Africa and bring luxury hair care to a global audience!

PRIVACY & SAFETY

At Ulwazi Luxury Hair, we confidently prioritise your privacy. Your banking details and identification number are protected through our secure payment methods, which feature robust security authentication.

We utilize trusted methods that guarantee your parcel arrives safely and on time, complete with tracking to keep you informed every step of the way.

Rest assured, your peace of mind is our commitment.